THE property sector is adapting to the conditions in the new environment by utilizing digital technology. This ensures both vendors and buyers will be safe and healthy during the transaction. Major developers are leading the way to implement safety measures such as virtual tours and virtual selling.
In its commitment to uphold the safety of its clients and employees, Tagaytay Highlands, a leisure development of the SM Group of Companies, recently introduced an innovative approach to adhere to safety protocols as its physical turnover on-site goes online. According to the company, the current health situation in the country has prompted them to adapt to the way of doing business in the so-called new normal.
Make way for Tagaytay Highlands’ virtual turnover—a procedure where the developer officially hands over the property to the buyer in real-time via Google Meet or Zoom. Moreover, a customer service officer provides a step-by-step procedure to the client on the property inspection until signing of acceptance documents. The company said a turnover is a special occasion for every new homeowner toward becoming a full-fledged member of the community.
During the turnover orientation,Tagaytay Highlands provides important details about the turnover documents and orients the new homeowner on matters to be expected in regarding the property. To complete the experience, the client is briefed on the house construction/move-in guidelines. Sealing the deal is the confirmation of client’s acceptance of the property which is done through digital signing of the turnover forms.
To ensure there are no hassles in the schedule of the property turnover, Tagaytay Highlands coordinates with the client’s schedule. Meanwhile, the Customer Service Officer sets the date as per client’s preferred day within the issued month.
After the official turnover, the developer endorses the client to the Homeowners Association to further familiarize the client not only with the property, but also with the Tagaytay Highlands community of their purchased property.
Despite the prevailing issues and restrictions on physical contact, Tagaytay Highlands initiated the virtual turnover to support property owners to help them achieve the building of their dream home.
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