The Department of Tourism Region V Office in partnership with the City Government of Naga through the Investment and Tourism Promotions Office, conducted the training on Filipino Brand of Service Excellence (FBSE). It was held at The Avenue Plaza Hotel in Magsaysay Avenue, Naga City.
FBSE training is an advocacy program of the DOT that aims to develop and sustain a tourism workforce capable of providing excellent quality services to tourists and visitors visiting our country. It is intended to help tourism frontline workers to better understand the industry and get them ready for a changing global landscape. Additionally, the training celebrates and reinforces who we are as Filipinos and aids in the reaffirmation of our Filipino identity. With the facilitation of Mr. Emmanuel F. Duran, the FBSE trainer for Bicol, the training was successfully completed by nearly fifty (50) participants from Naga City’s tourism-related establishments.
(Source: Naga City Government)