PNB waives transfer fees for InstaPay & PESONet during the ECQ


PHILIPPINE National Bank (PSE: PNB) is waiving the transfer fees for all purely domestic transactions of InstaPay and PESONet during the Enhanced Community Quarantine (ECQ), the bank announced.

The waiver of transfer fees started at noon Friday (August 6) and runs till August 20, 2021. This is to encourage more customers to stay at home amid the ongoing health concerns brought by the new Delta variant of the corona virus, the bank said in a statement.

PNB president and CEO Wick Veloso said the bank is one with the Bangko Sentral ng Pilipinas (BSP) in supporting the local economy during this ECQ and in promoting digital channels for fund transfers. “We are encouraging our customers to use digital banking,” he said. “We see digital banking has gained ground during the pandemic as customers learn more about the benefits of these services and how to use them.” 

While all domestic transfer fees for InstaPay & PESONet are waived, remittance fees still apply for foreign overseas transfers. 

PNB branches will remain open from Monday to Friday at 9:00 a.m. to 3:00 p.m. during the ECQ, but the Bank is giving customers the safer option of banking online to minimize the need to go out of their homes to visit branches and ATMs. “The Bank continues to support our customers and the overall economy during these challenging times,” he said. “We are giving our customers various access to cash for them to continue availing of their essential needs.”  

Bank customers can now also open their own PNB account online via the official website: They just need to fill out the online account application form, participate in a virtual interview with our bank representative, and pick up their PNB PAL Mabuhay Miles Debit Mastercard from their preferred PNB Branch. 

For those who may need cash, PNB will be deploying its mobile Bank On Wheels (BOW) to make cash accessible for customers in Metro Manila and Luzon. The schedules are updated on the bank website. 

The Lucio Tan-led bank, which recently marked its 105th anniversary, aims to continue being the bank that customers can lean on, as embodied by its brand promise of “Masasandalan kahit saan, kahit kalian [Dependable wherever, whenever]”. 

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