GOING to the cloud will benefit small and medium businesses (SMBs), according to ManageEngine, the IT management division of Zoho Corp.
“They do not have to buy expensive servers, or have people take care of the physical infrastructure. They can also run their complete set of software in the ManageEngine cloud,” Rajesh Ganesan, vice president of products at ManageEngine recently told BusinessMirror in an online interview.
Ganesan pointed out that it would be a wise for SMBs to move now into the cloud to enable them to survive and thrive in these challenging times.
“For businesses that moved many applications to the cloud, the impact of the pandemic was much less. We live in uncertain times, and we can see the likes of Microsoft, Google and Apple actively pushing the cloud for a good reason. We want to highlight that cloud is the way to move forward,” he explained.
“We will be prepared and we encourage our customers to do the same,” he added.
In anticipation of the huge migration to the cloud, Ganesan said the company is investing heavily in building data centers. At present, it has data centers in Singapore, China, Australia and India. For their clients in Southeast Asia, Ganesan said ManageEngine offers the option to choose from any of these locations to run their applications, including the ManageEngine applications.
“These are just some of the things we do in catering to small and medium enterprises [SMEs]. This is over and above all the features which we are building into the product, as well as all the integration that we have built within ManageEngine and Zoho, and with third parties,” he said.
Ganesan said ManageEngine is also investing heavily in research and development to help SMEs by introducing products and services suited for their needs. Furthermore, he said the company also wants to be very flexible in terms of how to help SMEs access ManageEngine’s products and ensure that there is absolutely no barrier for them in accessing their offerings.
For SMEs wanting to use the cloud software, Ganesan said all they need to do is just sign up and start using it. Furthermore, SMEs also have the option to download and install the company’s software. Currently, ManageEngine has 80 different free tools that SMEs/SMBs could leverage.
“Our philosophy and belief is to be very SME- and SMB-friendly in terms of product access and a transparent pricing model,” he said.
Since cloud computing is getting a lot of traction these days, Ganesan said ManageEngine is currently investing heavily and also equally committed to building on-premise and cloud software. Ganesan said ManageEngine will also provide assistance to small companies to help them face the challenges of the pandemic.
Last year, ManageEngine informed their small business clients that it automatically extended the license of the software they are using for a minimum of one month. “We also offered our customers flexible arrangements if they need more time,” Ganesan said.
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