MIAA to public: NAIA audit to end disruptions


THE Manila International Airport Authority (MIAA) on Wednesday expressed confidence that a thorough audit being conducted at the Ninoy Aquino International Airport will produce the needed measures to once and for all end the disruptions that have bedeviled the premier gateway and caused inconvenience to travelers.

The MIAA, after meeting with Meralco’s MServ, reassured the public of its commitment to complete the thorough electrical system audit that will significantly enhance airport operations and experience.

In the meeting, the comprehensive plan for the electrical audit was firmed up to ensure that no system will be left out in the course of the probe.

The MIAA is confident that with MServ’s expertise and proven track record, they will be able to bring out the coveted solutions to the present state of NAIA’s electrical systems.

“Times are very challenging for us now; but be that as it may, we are taking steps and exploring all ways possible to achieve our deliverables based on our established priorities,” MIAA-OIC Bryan Co said.

Apart from addressing the electrical system issues, the focus is to make significant rehabilitation, upgrades and improvements to facilities and passenger processing systems.

The MIAA is currently fast-tracking replacement of passenger boarding bridges, replacement of chillers, upgrading of taxiways, expanding the coverage of its CCTV system, digitization of airport operations and passenger systems among others.  MIAA sees the completion of these major projects in 24 to 36 months’ time.

On the other hand, projects that would highly impact on passengers, like the construction of additional comfort rooms in NAIA Terminals 1, 2 and 3 and the rehabilitation of existing ones, are under way.

In Terminal 3, the MIAA earlier announced the immediate construction of additional immigration counters, thereby increasing the 30 counters to 36.

MIAA also hopes to complete by December this year, the construction of an immigration annex, where six four-man counters will be constructed or 24 more immigration officers can be deployed.  Once completed, the annex will serve as a processing area for OFWs, PWDs, senior citizens and diplomats.  This is MIAA’s show of support to the Bureau of Immigration as earlier intimated to the BI commissioner during the planning stages of the STAR Program.

Apart from facilities, MIAA is constantly studying process flows in a bid to reduce congestion points so passengers can have a more convenient airport experience.  The removal of the initial security checkpoints in three NAIA Terminals have provided welcome relief to travelers.

“As we embark on all these tasks, we continuously appeal for understanding and patience from all our stakeholders. With everyone’s support, we can have a better NAIA that we can all be proud of,” said Bryan Co. 

Image credits: Hossein Lohinejadian | Dreamstime.com