The COVID-19 pandemic saw an unprecedented increase in the number of online banking transactions. A shift to digital transactions, however, translates into a rise in cybercrimes and fraud cases that involve phishing, vishing and ayuda scams, and ransomware, among others.
Unfortunately, these cybercriminals are always one step ahead. They have evolved and reinvented scams in online shopping, payments and transactions. Scams became more complex and harder to detect. Since the Philippines has a social media savvy population, the country became more vulnerable to cyberattacks and fraud incidents.
For Metrobank, meaningful banking means protecting their customers. As such, Metrobank has launched its own #FightFraud campaign in support of the banking industry’s initiative. Metrobank regularly reminds its clients that fighting fraud is a shared responsibility. This means that clients should also protect themselves against fraud and should always keep their personal and bank information private.
If you receive an email from Metrobank, take a look at the top-most part of the Metrobank email message. This Email Security Zone is your guarantee that the message is from Metrobank. It is personalized to contain unique details that you and Metrobank know. Let’s watch this to find out more.
If you want to know more about the dangers of financial fraud and how to prevent it, check out Scam Proof. This platform was created by Metrobank, together with PSBank and other banks and companies across industries. Check it out by visiting Scamproof.ph.
Always remember that Metrobank will not initiate calls, SMS, emails or chats to ask for your bank account details. When in doubt, always validate such requests and offers by sending the bank a message via Metrobank’s official Facebook Messenger or @Metrobank Twitter account.
Whether you’re an individual or an organization that wants to contribute to the fight against fraud, Metrobank encourages the public to participate in the Scam Proof platform, an industry-wide initiative by the Philippine banking industry to promote fraud awareness and curtail financial fraud.
Join Metrobank in the fight against fraud. For suspected fraud, call the Metrobank Contact Center at (02) 88-700-700, 1-800-1888-5775, or email us at customercare@metrobank.com.ph using “Report Possible Fraud” as subject.
Visit Metrobank’s website (https://metrobank.com.ph/learn/fight-fraud) and its official Facebook page and Instagram account for more fraud tips, news, and advisories.
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