DHL Express, DTI team up to assist small businesses


DHL Express has teamed up with the Department of Trade and Industry (DTI) to provide “different market expansion opportunities to all clients of DTI’s Negosyo Centers,” particularly micro, small and medium enterprises (MSMEs).

DHL Express Philippines Head of Commercial Eric Queppet said the partnership will provide DTI Negosyo Center clients a 10-percent discount on published rates until August 2022.

“The MSME sector in our country has produced many creative and proudly Filipino products that deserve a place in the global market. Whether through traditional or online selling, DHL Express is making it easier for MSME businesses to thrive through innovation and digitalization, such as with our Phygital Program. Our strong partnership with DTI supports our aim to help MSMEs harness opportunities presented by the growth of cross-border e-commerce,” he said in a statement.

DHL Express’ Phygital Program, Queppet said, combines both online and offline settings to enable a more comprehensive customer experience. The new system requires no contact, service staff, making it relative to the new normal.

Aside from the discount, customers may also connect with DHL Express retail sales desks via chat are also available to assist customers regarding bookings or when using the codes.

“Through our presence in over 220 countries and territories and combined with our logistic expertise, MSMEs can truly leverage our global network to grow their businesses,” Queppet said.

According to the DTI, MSMEs account for 25 percent of overall export revenue in the country. The government estimates that 60 percent of all exporters in the country are MSMEs.

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