BACOLOD CITY – Negros Power has issued a statement strongly condemning offering cash, favors, or financial assistance in exchange for power restoration, prioritization, or any related service.
Stressing that it will not tolerate such acts, Negros Power said its restoration activities strictly follow established protocols, based on technical assessment and operational safety.
No payment, personal request, or connection will influence or expedite these procedures, it added.
Negros Power enjoined the public not to entertain any individual claiming they can restore power faster in exchange for money. Such actions are strictly prohibited and are not aligned with their values, service standards, or legal obligations.
Negros Power expects power restoration in all households under its service franchise area, including cities of Bacolod, Silay, Talisay, Bago, as well as Murcia and Salvador Benedicto, by early this week. As of 5 a.m. Nov. 9, it has energized 76 percent of the households.
The distribution utility encourages its clients to report anyone soliciting money or offering priority restoration for payment, to its official customer service channels or local authorities.
To strengthen accountability, any consumer who can provide verified and valid evidence of such solicitation will receive double reimbursement of the amount involved, Negros Power said.
All reported incidents will undergo immediate investigation and appropriate action under company policy and applicable laws, it added. (Gilbert Bayoran via tvds)