Partido Reporma sets trend; first to put up hotlines and info center


Partido Reporma has beefed up its efforts to raise awareness and expand its reach across the country as it put up recently an information and call center that will respond to the public’s queries on issues, policies, and platforms of government being raised by the party’s chairman and 2022 elections standard-bearer Senator Panfilo Lacson.

Partido Reporma is the first and only political party so far that set up hotlines and call centers that will directly answer questions and queries from the public concerning election-related issues.

“We are putting up a hotline and a call center to answer all questions about the party, Senator Lacson and his team, and the policies and platforms of government that we are pushing come the 2022 elections,”  the Membership Division of the party said on Wednesday.

At the moment, the call center has 10 to 20 agents who respond to membership applications from different regions. They also entertain and answer questions or queries on various issues, from highly controversial matters down to petty ones.

“They can get all the information they wanted to learn about the party, about Senator Ping and his team.  They can even ask about his background, and maybe even about his personal and love life,” the statement added.

Partido Reporma also scored the need to establish the center not only to expand the party’s reach but also to inform and educate voters amid the proliferation of fake news on social media.

“This is our way to combat fake news and misinformation.  We directly answer all questions about issues concerning our party and our candidates.  We don’t have trolls, we have live agents who will give you accurate information and answers,” it added.

Also, all call center agents are either bilingual or multi-lingual so they could better relay the message across all regions.

“We have people who understand and speak local dialects for better communication, so we can also relay the party’s message seamlessly,” the statement added.

The call center is now fully operational and ready to take questions using the following hotline numbers 09989861210 and 09989597200.

Aside from hotlines and info center, Partido Reporma has also initiated “Online Kumustahan,” a virtual town hall meet where Lacson and running mate Senator Vicente Sotto III communicate and directly answer various issues and concerns raised by voters from different sectors.

With the setting up of call centers and hotlines, and ‘Online Kumustahan,’ the party is confident that it will be able to convey to the public the directions that Lacson and his team would want to pursue should he win the elections.

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