Image credits: Nonoy Lacza
STATE-run Social Security System (SSS) expanded their online services to make it easier and safer for the public to do transactions.
SSS President and CEO Aurora C. Ignacio on Thursday said they wanted to make their services more accessible to its members, pensioners, covered employers in light of the social distancing and health requirements imposed by the government to stop the spread of COVID-19 pandemic.
“For the past years, we have been gradually shifting our stakeholders’ way of transacting with us from face-to-face to online. The pandemic motivated us further to fast track our digital transformation initiatives, not only to provide our stakeholders with faster, more convenient and more efficient means of transacting with us but also to ensure their safety,” Ignacio said in a statement.
According to the SSS, services in the agency’s online portal now include online applications for calamity loan, pension loan, retirement benefit (subject to qualifying conditions for online filing), unemployment benefit, and funeral claim; submission of requests for member data change for simple corrections for members; and submission of sickness benefit reimbursement application for employers.
The state-run firm also introduced both members and employers to the Real-Time Processing of Loans Payment Reference Number (RTPL-PRN) facility, Benefit Re-disbursement Module, and improved Disbursement Account Enrollment Module (DAEM) with uploading of proof of account, previously known as the Bank Enrollment Module.
Moreover, SSS also enhanced its online SS Number Application facility and provided members with access to the Remittance Transfer Company/Cash Payout Outlet (RTC/CPO) Reference Number Inquiry.
“With the continuous digitalization of SSS processes, there is a need for our stakeholders to familiarize themselves on how to use our online facilities. We encourage them to join our webinars and monitor our posts on social media,” Ignacio said.
Aside from the new and improved online services, members also have access to other virtual services, including viewing their contribution and loan records; and inquiring on the status of their benefit claims and eligibility for benefit programs, among others. These may be accessed using the My.SSS Portal as well as the SSS Mobile App, Text-SSS, and Self-Service Express Terminals.
Through the My.SSS Portal and SSS Mobile App, members can also view their membership information, list of PRN payments, and addresses of SSS branches; file for Salary Loans; submit Maternity Notifications (for self-employed, voluntary, and Overseas Filipino Worker members); generate PRNs for contributions; and update their contact information.
By using My.SSS Portal, members can also make an appointment with an SSS branch, send a request for SSS records, enroll in the Personal Equity and Savings Option (PESO) Fund or Flexi-fund, use a simulated retirement calculator, and view details of their Unified Multi-Purpose Identification (UMID) Card or SSS ID, as well as change their account password. With the SSS Mobile App, they can also pay contributions using PayMaya and Bank of the Philippine Islands.
Meanwhile, employers can also view their contribution and loan records, and status of payments and benefit reimbursement claims; and update their contact information through the My.SSS Portal and SSS Mobile App.
They may also view their SSS information; submit Employment Reports (R-1A), Loan Collection Lists (ML2), Contribution Collection Lists (R3), sickness notifications, maternity notifications; generate PRN; and certify the loans or claims of their employees through the My.SSS Portal.