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Cebu Pacific, AirAsia to fly only essential travelers

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File photo: Cebu Pacific plane is seen at the old terminal in Pasay City. (Photo by Nonie Reyes)

Cebu Pacific said on Monday that it will continue to operate its domestic and international flights as scheduled despite the decision of the government to place the National Capital Region (NCR) under modified enhanced community quarantine from April 12 to 30.

The country’s largest domestic carrier said, “only essential travel is allowed in and out of Manila during this time.”

Cebu Pacific said passengers who wish to postpone their flights and those traveling for non-essential reasons may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) up to 2 hours before their scheduled time of departure:

  • Unlimited Rebooking – Rebook as many times as needed at no additional cost, following CEB’s permanent removal of change fees. A minimal fare difference may apply; and
  • Two-year Travel Fund – Store the amount in a virtual CEB wallet valid for 2 years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.).

Before going to the airport, the airline urged passengers to check the real-time status of flights on its website along with travel requirements, safety protocols, and frequently asked questions. “Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.” 

AirAsia advisory

AirAsia on Monday reminded its guests that only essential travel will be allowed until April 30 following the government’s announcement downgrading NCR Plus (Metro Manila, Bulacan, Cavite, Laguna, and Rizal) to MECQ.

All other domestic flights to and from Manila will continue to operate subject to compliance with local government unit (LGU) restrictions on frequencies and capacity.

Guests traveling to Region 6 from NCR+, Cebu City and Davao City are likewise informed of the imposition of the temporary travel restriction beginning April 13 to April 19, as approved by the National Task Force Against COVID-19.

During this period, AirAsia said it will be flying once weekly from Caticlan to Manila to assist stranded leisure travelers who wish to fly home from the island of Boracay.

Meanwhile, guests traveling to Puerto Princesa City will be limited to Government Authorized Persons Outside of Residence (APOR). The inbound suspension for all other guests will be in place until April 19.

Essential Travelers and Authorized Persons Outside Residence (APOR) include the following:

  • Health/emergency frontline personnel;
  • Government officials and frontline personnel;
  • Duly authorized humanitarian assistance actors;
  • Persons traveling for medical/humanitarian reasons;
  • Persons going to the airport for travel abroad;
  • Persons crossing zones for work or business permitted in the zone of destination, and going back home; and
  • Returning or repatriated OFWs and other Overseas Filipinos returning to their places of residence.

AirAsia guests and persons transporting them to and from the airport are also exempted from the 8:00 p.m. to 5:00 a.m. curfew.

With travel plans being fluid during the current pandemic, AirAsia offers enhanced flexibility options for guests to manage their flights. AirAsia is offering provisions for guests who wish to make changes to their flights in line with the new developments following the Philippine government’s latest directive.

Non-essential travelers coming from and going to Manila with existing flight bookings with a departure date from March 22 to April 30 can move their flight from May 1 until June 30 and will be able to select from a range of extended flexibility options for future travel.

Options available for guests with flight bookings cancelled by the airline are detailed below:

  • Unlimited flight changes: Change to any new travel date before June 30 on the same route for an unlimited number of times without any additional cost, subject to seat availability; or
  • Credit account: Retain the value of the flight booking in the guest’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days (2 years) from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com.

Image credits: Nonie Reyes

Read full article on BusinessMirror

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