Five-star ultra-luxury integrated resort Okada Manila recently received its second five-star rating from Forbes Travel Guide (FTG).
The winning streak was made possible as digital health leader Sharecare, together with FTG, awarded the VERIFIED certification badge to the luxurious hotel for “being equipped with industry-leading and comprehensive safety protocols, making it one of the world’s best and safest integrated resorts,” Okada Manila Senior Vice President for Hotel Operations Ivaylo Ivanov told the BusinessMirror in an e-mail interview.
“This second five star rating from FTG is truly meaningful to us and is a testimony to our team members’ resilience during this unprecedented time. We’re also immensely proud to be one of just a handful of Philippine honorees for this year’s FTG Star Awards. It is a boost not just for us, but also for the Philippine hospitality and tourism industry. Okada Manila’s win is a win for the Philippines too and proves that we are world-class,” Ivanov added.
To be able to provide quality service and offer the best amenities for the guests and visitors, Ivanov said Okada Manila has implemented initiatives to ensure that the integrated resort is a safe space for everyone. Furthermore, Okada Manila has strengthened its safety protocols in line with the Inter-Agency Task Force on Emerging Infectious Diseases (IATF) and the Department of Tourism’s safety guidelines. “We trained our team extensively, invested in equipment such as disinfection robots, and developed industry-leading protocols. In addition to getting our second five-star rating from FTG, we also got a verification from Sharecare, making Okada Manila one of the safest resorts in the world,” Ivanov explained.
Okada Manila was awarded its first five-star rating from the same organization in February last year.
Ivanov acknowledged the award is a “reflection of the company’s values and its team members’ hard work, passion, and dedication.” He added the citation has emphasized Okada Manila’s high standard toward giving their guests the best and safest experiences possible.
“During an unprecedented time, these top properties adapted to numerous adversities all while maintaining high service levels and ensuring the health security of their guests and staff,” he added.
Meanwhile, FTG highlighted the following attractions of Okada Manila that became the factors toward achieving another milestone.
- The Fountain, the largest multicolored dancing water feature in the world. Taking up the equivalent of 50 Olympic-sized swimming pools, it has more than 700 high-powered water jets, 23 high-fidelity speakers and thousands of vivid lights—all performing in sync to pop songs or classical pieces.
- Cove Manila is Southeast Asia’s largest entertainment space. One of the hottest spots in the city, the indoor beach/nightclub hybrid resides within an immense glass dome that can host up to 4,500 guests for a pool party in the 8,395-square-foot butterfly-shaped swimming hole by day and a celebrity DJ-led rave after dark.
- Every accommodation at Okada Manila is fitted with the DigiValet iPad, so you can control your room’s amenities— from the lights to the curtains—with just a tap. The iPad system also serves as your connection to the front desk, concierge, housekeeping and room service.
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